Skully

The usage of VPNs is not allowed and will result in your account being banned. Using a VPN will not solve the issue of high ping either, if anything it will make it worse since all your network traffic would have to go through your VPN connection.

Hello, unfortunately due to the high payment gateway fees with Paysafe, it is not available on our store. You are welcome to use any other payment method available at checkout.

We have seen a recent rise in the usage of generative AI to produce answers to the questions within the staff application, this low-effort behaviour will deem your application as non-genuine and result in a permanent blacklist from ever applying to the staff team again. We use a variety of methods and tools to validate the contents of every staff application to a high level of accuracy, any applications that are not genuine, plagiarized, or low effort will be immediately denied.

Thanks for your suggestion, we have implemented a new package on our store to allow for purchasing more plots at once at a discounted price.

This is intentionally not added to prevent players who have plot mines from selling permanent slots and never joining the server again, we have observed this happening quite frequently in previous seasons and it devalues the cost of plot mine slots for other players.

Make a ticket on Discord to get this resolved.

Fixed for next reboot.

We are aware of the current state of the scoreboard and working to resolve it as soon as we can, the statistics are outdated in some cases and a new improved scoreboard will be implemented whenever our priority allows us to do so.

The purpose of ranks costing more through rank upgrades exists to create incentive to purchase them directly rather than going through upgrades, it also allows for a more gradual increase through ranks over any period of time since ranks are permanent - this is a simply a sales factor and will not be adjusted, if you do not want to spend that much money on a rank upgrade because you feel it is not worth it then it is solely up to you. Otherwise, the points that @TickleMyPickle pretty much sum up the rest of it.

This isn't a bug, just like it says try connecting again after a few minutes and you should be fine.

Another bundle for prison, specifically with the specifications that you provided isn't something I think players would be interested in, though my primary concern is how OP this would be with such a high sell buff. The existing bundles I think are perfectly fine for now, however we will take the suggestions for creating bundles for the Skyblock server and see what we can come up with. Any suggestions on what sort of things would players like to see in a bundle for Skyblock are more than welcome.

While monthly events are a good idea, we simply do not have the resources or time to host events and setup a whole server specifically for it every month - this is something we're definitely always interested in since it's a great way to engage with the community however it just isn't possible right now.

[Update 26/03/21 17:09 GMT+0] (Final Update) After two weeks of downtime, we're excited to announce that UltraNetwork is back online! Both the Prison and Skyblock servers have been restored successfully with minimal data loss, the total duration of how far of a roll back occurred from restoring our latest backups cannot be accurately determined though it is within the range of 6-12 hours. Survival Server Whilst prison and skyblock are both back online, we're still waiting on a separate server within our host's data center to come back online in order for us to fetch the latest data for it, the survival server should be online within the next few days and we will continue to provide updates as they become available. We'd like to thank all of our players for sticking with us during this extreme and unfortunate event - rest assured we have been working around the clock to bring our network back online for you to enjoy and will continue to do so for the foreseeable future. We apologize for the extensive delay in getting everything back online, the majority of this was out of our hands though moving forward, we are making adjustments to ensure that we never experience such a lengthy period of time offline ever again - this was our first, and last time being offline for over a week!

[Update 26/03/21 12:30 GMT+0] We are pleased to finally announce that we have obtained all of our database backups and are now in the process of restoring everything as quickly as possible! All servers are expected to be back online within the next few hours, a following announcement will be made later when everything is ready to go!

This is probably a good idea, items that are listed for over a specific period (such as 3 days) should automatically be removed.

This is exactly what /shop does.

[Update 19/03/21 21:46 GMT+0] With the process of getting all the servers back online, we have received information from the data center that during the power cycling stages of all servers a lot of smoke was discovered coming from some servers, they have stopped the operation to start up servers for the day and will resume tomorrow. Unfortunately they did not not get around to cycling our servers on today as we were hoping, we currently have no estimation as to when our data will be accessible in order for us to bring the servers back online. At this time, we can expect the servers to be back online within this upcoming week. We apologize sincerely for this delay, we understand how frustrating this might be for some players and we are just as eager as you to have everything back online as soon as possible. Sadly we have no option but to wait as the backups we need to recover from our data center servers is the only copy available. We will continue to provide updates within this channel and on the forums as more information becomes available, we thank you kindly for your patience!

[Update 19/03/21 11:13 GMT+0] The data center containing our server backups that we require for today's startup have begun a gradual restart of all servers and are preparing them to be restored for service, at this time we're unsure exactly at what point during today our data will become available for us to use before we launch the servers again. A following announcement will be posted later today with an update as soon as we have more information, we appreciate your patience.

[Update 17/03/21 05:14 GMT+0] Hey players, just providing an update as to where we are with everything right now following the last update 6 days ago. We have just gotten in touch with the host to re-confirm our plan to have everything up and ready for the 19th of March since we're still waiting on our database backups on the offline servers. In the meantime, a temporary server was mentioned in the last post however due to complications with the new server we've received, it's currently experiencing significantly high ping and connectivity issues which has delayed the release - because it has taken too much time already, it doesn't look like the server will be ready to release before all main servers come back online however we will continue working on it in the meantime so it can be released at a later date. If you haven't done so already, get involved with the giveaways we're hosting in our Discord server! If you have any further questions or concerns you are more than welcome to send me a message on the forums or via Discord at any time. We hope to see you all back in-game over this weekend!

[Update 11/03/21 23:11 GMT+0] We have heard back from our server host and all servers excluding the Skyblock server have been restored successfully. Whilst the servers are ready to go, we are now facing another issue. Every one of our servers connects to a database which stores all core player information such as ranks, statistics, player data, login details, punishment history, etc. Unfortunately it turns out that all of our databases are in a server located in the building opposite to the one that caught fire and was destroyed, as a precaution the power to the building will not be turned on until the 19th of March and as a result, the server is inaccessible along with the databases on it. So while all servers are ready to go, we just don't have our databases to connect them to at this time which is extremely unfortunate as we were hoping to have the server up and running by today. As a result of this, we have no choice but to delay opening the servers until the 19th of March when we regain access to our database. Rest assured however that we have been informed no data has been lost and everything should still be intact when being restored. Because we are looking at significant downtime for the next 8 days, we don't want to leave our players without anything to play on, we understand a lot of our players love our network and the content we provide, so we will be working on creating a temporary server as soon as possible with a new gamemode while we wait. At this time, we're unsure exactly when we'll have this temporary server up though hopefully we have more information about this tomorrow. Along with this, we will be starting giveaways shortly as a thank you to our players for your patience.

[Update 11/03/21 04:56 GMT+0] The network proxy, lobby and prison servers have been transferred to different EU servers and have successfully been restored to the latest backup. The Skyblock server has been transferred though we are still working on restoring the latest available backup to minimize data loss. The survival server is still in the process of moving to an EU location. We hope to have everything done by today and the server should be online within the next 24 hours assuming everything goes to plan.

RECENT SERVER DOWNTIME Prison Server: Online Skyblock Server: Online Survival Server: Online Hey there! You may be aware that UltraNetwork has been offline for the last 24 hours, we posted an announcement within our Discord server providing details as they become available regarding a situation with our server hosts. Why was the server down? We were made aware of an issue regarding an on-site fire with servers from our server hosts on the night of March 11th at roughly 1:00 GMT+0. The building where all of our servers were hosted was completely lost to the fire, along with the servers inside of it, this also means that we lost access to our consoles and at this time we don't know what the status is of the live server data. Has any data been lost? Will I lose my progress? All our servers are backed up daily around midnight GMT+1, the servers where backups are kept are off-site and seperate from the servers that were destroyed so everything is saved. We will be using the latest backup that we have available to restore on our new servers when they are available. Why did it taking so long? We had received replacement servers and everything was ready to go, however we were still missing our databases that contain essential information such as user account login details, punishments, game stats such as balance, prestige, survival lands, skyblock islands, etc. and without the databases we couldn't resume. Our databases are stored in a server building opposite the one that was lost to the fire and as a precaution, we were told the power to the building will remain offline until the 19th for safety. Once the building is available and power is switched on to the servers, we were be able to retrieve our databases and bring the server back online. Until then unfortunately we had no choice but to wait. When will the server be back online? Our current estimation for when the server will be restored is pinned at the top of this thread. We sincerely apologize for the inconvenience, this is just an unfortunate event and a lot of this is out of our hands. This is the first time ever since UltraNetwork started nearly four years ago that we are experiencing such significant downtime as a result of a server error. We will continue to do our best in order to get everything back online and running as soon as possible for you to enjoy, thank you for your patience. _______________________________________________________________________________________________ Update posted on 26th March at 17:09 GMT+0. (Latest Update) After two weeks of downtime, we're excited to announce that UltraNetwork is back online! Both the Prison and Skyblock servers have been restored successfully with minimal data loss, the total duration of how far of a roll back occurred from restoring our latest backups cannot be accurately determined though it is within the range of 6-12 hours. Survival Server Whilst prison and skyblock are both back online, we're still waiting on a separate server within our host's data center to come back online in order for us to fetch the latest data for it, the survival server should be online within the next few days and we will continue to provide updates as they become available. We'd like to thank all of our players for sticking with us during this extreme and unfortunate event - rest assured we have been working around the clock to bring our network back online for you to enjoy and will continue to do so for the foreseeable future. We apologize for the extensive delay in getting everything back online, the majority of this was out of our hands though moving forward, we are making adjustments to ensure that we never experience such a lengthy period of time offline ever again - this was our first, and last time being offline for over a week! Update posted on 26th March at 12:30 GMT+0. Update posted on 19th March at 21:46 GMT+0. Update posted on 19th March at 11:13 GMT+0. Update posted on 17th March at 05:14 GMT+0. Update Posted on 11th March at 23:11 GMT+0. Update posted on 11th March at 04:56 GMT+0. Update posted on 10th March at 22:20 GMT+0. Update posted on 10th March at 10:23 GMT+0. Update posted on 10th March at 09:52 GMT+0.

This is absolutely unnecessary, the time and effort on development is better spent on actually developing the server - visiting the forums is not that hard and if you want a notification, you can easily change your notification settings on the forums to send you an email if you like.