Skully

Hello, unfortunately due to the high payment gateway fees with Paysafe, it is not available on our store. You are welcome to use any other payment method available at checkout.

We have seen a recent rise in the usage of generative AI to produce answers to the questions within the staff application, this low-effort behaviour will deem your application as non-genuine and result in a permanent blacklist from ever applying to the staff team again. We use a variety of methods and tools to validate the contents of every staff application to a high level of accuracy, any applications that are not genuine, plagiarized, or low effort will be immediately denied.

Thanks for your suggestion, we have implemented a new package on our store to allow for purchasing more plots at once at a discounted price.

This is intentionally not added to prevent players who have plot mines from selling permanent slots and never joining the server again, we have observed this happening quite frequently in previous seasons and it devalues the cost of plot mine slots for other players.

Make a ticket on Discord to get this resolved.

Fixed for next reboot.

We are aware of the current state of the scoreboard and working to resolve it as soon as we can, the statistics are outdated in some cases and a new improved scoreboard will be implemented whenever our priority allows us to do so.

The purpose of ranks costing more through rank upgrades exists to create incentive to purchase them directly rather than going through upgrades, it also allows for a more gradual increase through ranks over any period of time since ranks are permanent - this is a simply a sales factor and will not be adjusted, if you do not want to spend that much money on a rank upgrade because you feel it is not worth it then it is solely up to you. Otherwise, the points that @TickleMyPickle pretty much sum up the rest of it.

This isn't a bug, just like it says try connecting again after a few minutes and you should be fine.

Another bundle for prison, specifically with the specifications that you provided isn't something I think players would be interested in, though my primary concern is how OP this would be with such a high sell buff. The existing bundles I think are perfectly fine for now, however we will take the suggestions for creating bundles for the Skyblock server and see what we can come up with. Any suggestions on what sort of things would players like to see in a bundle for Skyblock are more than welcome.

While monthly events are a good idea, we simply do not have the resources or time to host events and setup a whole server specifically for it every month - this is something we're definitely always interested in since it's a great way to engage with the community however it just isn't possible right now.

[Update 26/03/21 17:09 GMT+0] (Final Update) After two weeks of downtime, we're excited to announce that UltraNetwork is back online! Both the Prison and Skyblock servers have been restored successfully with minimal data loss, the total duration of how far of a roll back occurred from restoring our latest backups cannot be accurately determined though it is within the range of 6-12 hours. Survival Server Whilst prison and skyblock are both back online, we're still waiting on a separate server within our host's data center to come back online in order for us to fetch the latest data for it, the survival server should be online within the next few days and we will continue to provide updates as they become available. We'd like to thank all of our players for sticking with us during this extreme and unfortunate event - rest assured we have been working around the clock to bring our network back online for you to enjoy and will continue to do so for the foreseeable future. We apologize for the extensive delay in getting everything back online, the majority of this was out of our hands though moving forward, we are making adjustments to ensure that we never experience such a lengthy period of time offline ever again - this was our first, and last time being offline for over a week!

[Update 26/03/21 12:30 GMT+0] We are pleased to finally announce that we have obtained all of our database backups and are now in the process of restoring everything as quickly as possible! All servers are expected to be back online within the next few hours, a following announcement will be made later when everything is ready to go!