Skully

Server Owner
  • Posts

    10,087
  • Joined

  • Days Won

    575

Reputation Activity

  1. Okay
    Skully got a reaction from Panchoud in [Web Store] Rank Upgrades   
    The purpose of ranks costing more through rank upgrades exists to create incentive to purchase them directly rather than going through upgrades, it also allows for a more gradual increase through ranks over any period of time since ranks are permanent - this is a simply a sales factor and will not be adjusted, if you do not want to spend that much money on a rank upgrade because you feel it is not worth it then it is solely up to you.
    Otherwise, the points that @TickleMyPickle pretty much sum up the rest of it.
  2. Like
    Skully got a reaction from CyanBoi128 in Zero Tolerance Policy   
    ZERO TOLERANCE POLICY

    The Zero Tolerance Policy, or ZTP for short, has been effectively put into place to give players who have a large punishment history a final chance to prove themselves being able to behave and follow the server rules. It serves as a rule placed upon them in which if they violate any server rule, be it a minor one or not, they will be community blacklisted - this results in a permanent ban from all servers, the Discord server and forums. Any player banned under ZTP will not be allowed to return to the server. If a player is taken off ZTP,  they will continue to be placed under limitations such as being unable to apply for any staff position.

    I'm currently banned and would like to be placed under the ZTP.
    If you have been banned for violating the server rules, you may make an appeal and request to be unbanned explaining how you intend to act differently and acknowledge that you have read the server rules. It must be evident and made clear within your appeal that you will continue to behave if you are unbanned. Players who have been banned within the last 30 days are not eligible to appeal their ban and request to be placed under the ZTP.

    This does not always result in an unban, it is left at the discretion of administrators and owners whether you will be allowed back on to the server and given a second chance. Your appeal may be denied once again if we feel you are not being genuine or have not displayed enough effort to show you will make an attempt in not breaking the rules once again.
     
    What do I do if I have been notified that I am now under the ZTP?
    Your behaviour will continuously be monitored by the staff team at random times to ensure that you are following all server guidelines and not violating any of the server rules. This serves as a final warning and if you violate any server rule (this includes chat related offenses that would normally warrant a mute), you will be removed from the community and not allowed to return.
    You will not be given the option to appeal the ban.

    How do I get off the ZTP?
    Over the period of a few months, if you have demonstrated that you can behave and have not violated any server rules, your activity will be reviewed and the possibility of being taken off the ZTP will be taken into consideration. However this does not mean that you are free to break rules again, a player previously on ZTP who breaks rules again is just as likely to be put back on to it.
  3. Like
    Skully got a reaction from 123ZerO456 in Applying for Staff at UltraNetwork   
    Hi there!

    I'm here to assist and give out some information to anyone who has previously applied to be a member of staff at UltraNetwork, or anyone who is interested. Being a part of our staff team is greatly rewarding, especially for those who strive to help others.

    The UltraNetwork Staff Team
    As the manager of the staff team, it's my job to ensure that we induct people with a genuine interest in helping other players, people who have a clean history and those who are known within the server for being generous and simply a down to earth person. There's a lot of things that go into play when a staff member is being chosen, to this date we have received over fourty thousand applications, and less than thirty players have ever been accepted. We hold one of the highest standards you'll come across in any server and this is simply to ensure we provide the best experience for our players. At any given time, you can view who is in the staff team by checking the Staff Roster. (This is also available to visit from the navigation bar above the forums.)

    Joining The Team - Minimum Requirements
    Step one comes with getting passed the initial review, this consists of making sure you meet the initial application requirements, these are visible at the top of the application form itself though a lot of people seem to completely ignore them. Half of the applications we receive don't even meet the minimum requirements and immediately get denied.
    You MUST meet the following requirements in order to become a staff member:
    You must be fluent in English. You must have a minimum of 48 hours played on the server. (Check your play time with /pt) You must have not been banned from the server within the last twelve months. You must not have received any punishments within the last six months. You must be an active player. You must be willing to use Discord. You must have a relatively clean punishment history. (/history in-game) You must be present in our Discord server. Do you meet all the requirements? Good! Let's proceed.


    Joining The Team - Application Tips
    Question Responses
    The next part is to ensure your application is actually something that we'll want to read. We receive roughly five applications every day, so you need to do your best to ensure YOUR application strands out. Avoid writing generic sentences such as:
    "I want to join the team to help players" or "I am good at finding hackers".

    A more appropriate approach would be:
    "I strive to assist other players and gain personal motivation and a sense of achievement from helping and teaching newcomers."

    With a sentence like the one above, you've already demonstrated you're passionate about genuinely helping players and teaching new members in the community.

    When talking about your previous experience, it's important to mention your role in any other server you've moderated for, how long you were a part of the team and why you left. Evidence of being a part of a team is also quite strong to prove that you do in fact have previous moderation experience.
    Be sure to provide detailed answers with a good usage of grammar and punctuation to demonstrate your level of English!
    Providing a simple one sentence answer to a question on a staff application and is the primary reason why a large number of applications are denied - if you aren't willing to sit and answer a question with detail and good explanation, then you probably aren't right to be joining a staff team where you will be tasked with helping players daily.

    Situational Questions
    There are questions on the application which look for your input and opinions as to how you would resolve a few situations. Be honest and respond to them with your personal opinion! There is no wrong answer, we aim to find out how you think in certain situations and what sort of approach you take as a person to resolve conflict.

    Grammar & Language
    It's extremely important that you can demonstrate you have a basic understanding of the English language, along with grammar. This means putting full stops and commas where they belong. If you don't know what any of this means then I'm sorry to say you're probably not old enough to apply - you should probably get off Minecraft and go study for English class.

    Lacking grammar and showing broken English or incorrect sentence structures can result in denial because we require members who have the basic ability to communicate effectively and clearly, this comes especially important in a support and assistance environment like being a staff member since you'll be constantly answering questions.

    Activity Within Server
    We always look for key members who we know from the server, players who's names pop up in the chat every now and then. A plus if you're frequently helping players who have questions, this helps you stand out alot more. If you think being helpful only when a owner is online to slip past this will help you, it won't. We're online a lot of the time, and primarily invisible to online players, especially myself.

    Asking About Your Application
    It is crucially important that you don't do this. You may be curious regarding the status of it, and this is normal but with the tons of applications received on a daily basis, we don't want to constantly check people's applications whenever they ask us. No matter how good your application may be, if you ask about it - we'll probably deny you since it displays your lacking patience. Applications are always reviewed, just be patient. In rare cases, applications may be left unreviewed for a week, though this only occurs in the event that we receive a large amount of them at once.
     
    Joining The Team - Background Check
    Your application itself is only the start of the process. If you get passed the basic application and we like what we see, the background check begins.

    This consists of the following:
    A basic check to ensure your application isn't copied from somewhere else. If we find your application is copy/pasted then you will be permanently denied from ever applying again so think twice.
      We double check to ensure the information in your application is true. This means a check of your actual play time, and player history. If you have been banned before then you have a lower chance of being accepted though this depends entirely on how many bans you have and how long ago they were issued.
      We run logs on your recent and previous chat history to see what kind of a player you are, and what kind of interactions you uphold with other players - do you come out as helpful, do you talk a lot and do you use a decent level of English?
      The applicant is voted on internally by management and further reviewed by administrators and moderators if additional opinions are required - we get feedback from our current active staff members to tell us what they know about you. (Another reason why you should be nice and compliant to our staff. )
      A final review to ensure all information provided and votes are genuine. At any point within this application if there are mismatches or any questions we may have, you may be asked to conduct an interview over Discord. A interview is extremely rare though if it occurs, you'll be asked basic questions regarding your application and about yourself. This can be done over text or voice depending on whatever you're comfortable with.  

    That's it! You have all the tips and advice you need in order to successfully join the staff team! If you follow these instructions accordingly in your next staff application, you should see yourself being a part of the Helper Team in no time.

    You can apply to join the staff team here - https://forums.ultranetwork.net/index.php?/forms/1-staff-application/

    If you have any questions at any time, feel free to send me a PM via the forums.
  4. Like
    Skully got a reaction from eBoy in Applying for Staff at UltraNetwork   
    Hi there!

    I'm here to assist and give out some information to anyone who has previously applied to be a member of staff at UltraNetwork, or anyone who is interested. Being a part of our staff team is greatly rewarding, especially for those who strive to help others.

    The UltraNetwork Staff Team
    As the manager of the staff team, it's my job to ensure that we induct people with a genuine interest in helping other players, people who have a clean history and those who are known within the server for being generous and simply a down to earth person. There's a lot of things that go into play when a staff member is being chosen, to this date we have received over fourty thousand applications, and less than thirty players have ever been accepted. We hold one of the highest standards you'll come across in any server and this is simply to ensure we provide the best experience for our players. At any given time, you can view who is in the staff team by checking the Staff Roster. (This is also available to visit from the navigation bar above the forums.)

    Joining The Team - Minimum Requirements
    Step one comes with getting passed the initial review, this consists of making sure you meet the initial application requirements, these are visible at the top of the application form itself though a lot of people seem to completely ignore them. Half of the applications we receive don't even meet the minimum requirements and immediately get denied.
    You MUST meet the following requirements in order to become a staff member:
    You must be fluent in English. You must have a minimum of 48 hours played on the server. (Check your play time with /pt) You must have not been banned from the server within the last twelve months. You must not have received any punishments within the last six months. You must be an active player. You must be willing to use Discord. You must have a relatively clean punishment history. (/history in-game) You must be present in our Discord server. Do you meet all the requirements? Good! Let's proceed.


    Joining The Team - Application Tips
    Question Responses
    The next part is to ensure your application is actually something that we'll want to read. We receive roughly five applications every day, so you need to do your best to ensure YOUR application strands out. Avoid writing generic sentences such as:
    "I want to join the team to help players" or "I am good at finding hackers".

    A more appropriate approach would be:
    "I strive to assist other players and gain personal motivation and a sense of achievement from helping and teaching newcomers."

    With a sentence like the one above, you've already demonstrated you're passionate about genuinely helping players and teaching new members in the community.

    When talking about your previous experience, it's important to mention your role in any other server you've moderated for, how long you were a part of the team and why you left. Evidence of being a part of a team is also quite strong to prove that you do in fact have previous moderation experience.
    Be sure to provide detailed answers with a good usage of grammar and punctuation to demonstrate your level of English!
    Providing a simple one sentence answer to a question on a staff application and is the primary reason why a large number of applications are denied - if you aren't willing to sit and answer a question with detail and good explanation, then you probably aren't right to be joining a staff team where you will be tasked with helping players daily.

    Situational Questions
    There are questions on the application which look for your input and opinions as to how you would resolve a few situations. Be honest and respond to them with your personal opinion! There is no wrong answer, we aim to find out how you think in certain situations and what sort of approach you take as a person to resolve conflict.

    Grammar & Language
    It's extremely important that you can demonstrate you have a basic understanding of the English language, along with grammar. This means putting full stops and commas where they belong. If you don't know what any of this means then I'm sorry to say you're probably not old enough to apply - you should probably get off Minecraft and go study for English class.

    Lacking grammar and showing broken English or incorrect sentence structures can result in denial because we require members who have the basic ability to communicate effectively and clearly, this comes especially important in a support and assistance environment like being a staff member since you'll be constantly answering questions.

    Activity Within Server
    We always look for key members who we know from the server, players who's names pop up in the chat every now and then. A plus if you're frequently helping players who have questions, this helps you stand out alot more. If you think being helpful only when a owner is online to slip past this will help you, it won't. We're online a lot of the time, and primarily invisible to online players, especially myself.

    Asking About Your Application
    It is crucially important that you don't do this. You may be curious regarding the status of it, and this is normal but with the tons of applications received on a daily basis, we don't want to constantly check people's applications whenever they ask us. No matter how good your application may be, if you ask about it - we'll probably deny you since it displays your lacking patience. Applications are always reviewed, just be patient. In rare cases, applications may be left unreviewed for a week, though this only occurs in the event that we receive a large amount of them at once.
     
    Joining The Team - Background Check
    Your application itself is only the start of the process. If you get passed the basic application and we like what we see, the background check begins.

    This consists of the following:
    A basic check to ensure your application isn't copied from somewhere else. If we find your application is copy/pasted then you will be permanently denied from ever applying again so think twice.
      We double check to ensure the information in your application is true. This means a check of your actual play time, and player history. If you have been banned before then you have a lower chance of being accepted though this depends entirely on how many bans you have and how long ago they were issued.
      We run logs on your recent and previous chat history to see what kind of a player you are, and what kind of interactions you uphold with other players - do you come out as helpful, do you talk a lot and do you use a decent level of English?
      The applicant is voted on internally by management and further reviewed by administrators and moderators if additional opinions are required - we get feedback from our current active staff members to tell us what they know about you. (Another reason why you should be nice and compliant to our staff. )
      A final review to ensure all information provided and votes are genuine. At any point within this application if there are mismatches or any questions we may have, you may be asked to conduct an interview over Discord. A interview is extremely rare though if it occurs, you'll be asked basic questions regarding your application and about yourself. This can be done over text or voice depending on whatever you're comfortable with.  

    That's it! You have all the tips and advice you need in order to successfully join the staff team! If you follow these instructions accordingly in your next staff application, you should see yourself being a part of the Helper Team in no time.

    You can apply to join the staff team here - https://forums.ultranetwork.net/index.php?/forms/1-staff-application/

    If you have any questions at any time, feel free to send me a PM via the forums.
  5. Thanks
    Skully got a reaction from eBoy in Survival Server - Lands Guide   
    Lands - A Complete Guide
    COMMON QUESTIONS
     
    Q: How do I view all commands related to lands?
    A: /land help
    Q: How many chunks am I able to claim?
    A: By default, you are able to claim 4 chunks when you first join. For every hour you play, you will obtain the ability to claim +1 chunk, up to a maximum of 10 chunks. These chunk counts can be increased by donating and obtaining a rank.
    Q: How can I join my friend's land/invite my friend to my land?
    A: You can use /land trust [Player] to add someone to your land, to accept an invite from your friend, use /land invites.
    Q: How many chunks do I support my land owner with if I join their land?
    A: By default, you provide 2 additional chunk claims to the land you are in, this limited can be raised by donating and obtaining a rank.
    Q: How many members can I have in my land?
    A: By default, you can have up to 5 members within your land, this limit can be raised by obtaining a rank.
    Q: How do I remove a member from my land?
    A: Use /land untrust [Player] to remove a member, or /land ban [Player] to completely ban them.
    Q: How do I speak in my land chat?
    A: Use /land chat [Message] to send a message in the chat, or you can toggle it on/off with /land chat toggle.
    Q: Is there a shorter command for lands?
    A: Yes, you can use either /land, /lands or simply /l.
    Q: How do I set my land's spawn and teleport to it?
    A: Use /land setspawn to set the spawn position of your land, you can only set this within your claimed areas, use /land spawn to teleport to the land's spawn.
    Q: I forgot where I claimed my land, how can I teleport back to it?
    A: Use /land claimlist to see all your claimed chunks and click a chunk to teleport to it!
    Q: How can I view lands nearby?
    A: You can display a map of all lands near you using /land map, or use /land view to enable land view - this will display a border of barrier blocks of all lands.
    Q: How do I declare war against another land?
    A: /war declare [Land], note that this must be the land name, not the name of the player who owns the land.
    Q: How do I open the war menu?
    A: /war, this menu can only be used if you are currently in war.
    Q: How do I surrender in war?
    A: Open the /war menu, and right click on the Golden Ingot icon.
    Q: How do I deposit money into my land's bank?
    A: You can use /land deposit [Amount] to place money into the bank, and /land withdraw [Amount] to remove.
    Q: I have a question regarding lands that isn't listed here!
    A: Use /ticket [Message] in-game to ask any support questions, or feel free to join our Discord server and ask an owner there!
  6. Angry
    Skully got a reaction from MRRAT in Survival Server - Lands Guide   
    Lands - A Complete Guide
    COMMON QUESTIONS
     
    Q: How do I view all commands related to lands?
    A: /land help
    Q: How many chunks am I able to claim?
    A: By default, you are able to claim 4 chunks when you first join. For every hour you play, you will obtain the ability to claim +1 chunk, up to a maximum of 10 chunks. These chunk counts can be increased by donating and obtaining a rank.
    Q: How can I join my friend's land/invite my friend to my land?
    A: You can use /land trust [Player] to add someone to your land, to accept an invite from your friend, use /land invites.
    Q: How many chunks do I support my land owner with if I join their land?
    A: By default, you provide 2 additional chunk claims to the land you are in, this limited can be raised by donating and obtaining a rank.
    Q: How many members can I have in my land?
    A: By default, you can have up to 5 members within your land, this limit can be raised by obtaining a rank.
    Q: How do I remove a member from my land?
    A: Use /land untrust [Player] to remove a member, or /land ban [Player] to completely ban them.
    Q: How do I speak in my land chat?
    A: Use /land chat [Message] to send a message in the chat, or you can toggle it on/off with /land chat toggle.
    Q: Is there a shorter command for lands?
    A: Yes, you can use either /land, /lands or simply /l.
    Q: How do I set my land's spawn and teleport to it?
    A: Use /land setspawn to set the spawn position of your land, you can only set this within your claimed areas, use /land spawn to teleport to the land's spawn.
    Q: I forgot where I claimed my land, how can I teleport back to it?
    A: Use /land claimlist to see all your claimed chunks and click a chunk to teleport to it!
    Q: How can I view lands nearby?
    A: You can display a map of all lands near you using /land map, or use /land view to enable land view - this will display a border of barrier blocks of all lands.
    Q: How do I declare war against another land?
    A: /war declare [Land], note that this must be the land name, not the name of the player who owns the land.
    Q: How do I open the war menu?
    A: /war, this menu can only be used if you are currently in war.
    Q: How do I surrender in war?
    A: Open the /war menu, and right click on the Golden Ingot icon.
    Q: How do I deposit money into my land's bank?
    A: You can use /land deposit [Amount] to place money into the bank, and /land withdraw [Amount] to remove.
    Q: I have a question regarding lands that isn't listed here!
    A: Use /ticket [Message] in-game to ask any support questions, or feel free to join our Discord server and ask an owner there!
  7. Like
    Skully got a reaction from micky4lifelife in Official Server Rules   
    OFFICIAL RULES
    SECTIONS
    1 - Cheats, Hacks, Bugs & Modifications
    2 - Respect & Attitude
    3 - Advertising
    4 - Account Sharing/Multiple Accounts
    5 - Impersonation
    6 - Inappropriate Language
    7 - Inappropriate Content
    8 - Spamming/Caps
    9 - Scamming
    10 - Lying to Staff
    11 - Asking for Items
    12 - Logging into Accounts
    13 - PvP Rules
    14 - English Only
    15 - Auction House
    16 - Real World Trading (RWT)
    17 - Store & Purchases
    18 - Aiding & Abetting
    19 - Bypassing & Evading
    20 - Entrapment
    21 - Griefing
      1.0 - Usage of any cheats, hacks and modifications are strictly forbidden and should not be used on the server. 1.1 - Usage of any texture packs which fall under the category of providing a benefit to yourself over other players, such as X-Ray texture packs, are not allowed under any circumstances.  1.2 - Usage of any cheats which is the cause of a game bug, server bug, glitch or exploit for the benefit of yourself or others is forbidden.
      1.3 - The following modifications are ALLOWED and are the only the official version of the specified modifications can be used: Optifine any similar client performance improvement modifications. Modifications which allow the enhancement of shaders, graphics, etc. but do not provide a benefit such as ESP. Modifications which display status messages of armour, active potions, etc.
      1.4 - Any modification, hack, cheat or client not mentioned above is to be treated as against the rules and should not be used. 1.4.1 - Any client modifications which provide an aid in the construction or the automatic creation of any structure such as farms or buildings are not allowed. An exception is made for Schematica and its printer addon. 1.4.2 - Any modification or adjustment made to your device, software or hardware, that allows for behaviour that can be considered as cheating or provide an unfair advantage within gameplay falls under this rule and is subject to punishment at the discretion of staff members.
      1.5 - Do not attempt to abuse or use any bugs, glitches, items or commands that are available when they shouldn't be, immediately report any related issues found that are evidently not for usage by regular players or that normally cannot be obtained.
      1.6 - Do not attempt to 'overload' the server in any way by dropping multiple items, causing a great deal of explosions with the usage of explosions such as TNT, item frame abuse, hopper abuse, minecart spamming or any other means with the intent of doing so.
      1.7 - The usage of a VPN, proxies or any other IP changing software/tools is strictly forbidden as it provides a false form of identification of user accounts and their originating IP address. IPs are used to track the number of accounts and punishment history a player has. Using public domains or IPs can also result in falsely being banned since accounts become connected under the same address.   2.0 - You must show an acceptable level of respect towards other players, maintaining yourself accordingly and not engaging in hostile conversations. Being disrespectful or harassing someone will only result in them being disrespectful back to you, whereas if you're friendly and help others, they are likely to do the same with you.
      2.1 - General disrespectful and/or intolerable behaviour will not be accepted and you may be punished, this is punishable at the discretion of any staff member.
      2.2 - This rule applies when in contact with staff or when speaking with staff. You must show respect to staff members and be kind as they are back to you.
      2.3 - In relation to attitude and decisions, if a staff member punishes you does not mean you can go on Discord and send hate messages to them, the following rules apply for Discord and you will be banned off there as well.
      2.4 - Acts such as racism, sexism, ageism, religious discussions or general discrimination is not allowed.
      2.5 - General acts of trolling and/or excessive trolling can be punishable by a mute or ban at the discretion of a member of staff if they feel that the trolling being conducted is negatively influencing others or is intended to be harmful.
      3.0 -  Advertising any content such as servers, social media or any other external third party content not moderated nor owned by UltraNetwork is strictly prohibited and is not allowed under any circumstances. Server advertising is classed as discussing another server, a server's IP address, name and/or other credentials under the motive to advertise the server.
    3.1 - Advertising and/or discussing any server that is not owned, run or moderated by UltraNetwork is against the rules and you will be immediately banned. Advertising falls under the category of saying a server name with the intention of wanting the players to join the server stated, or using it in context.
      3.2 - Private Messaging other players or sending them advertisements is also bannable, however discussing a server that you play on with someone else who already knows about the server is allowed, though must be strictly over private messages.
      3.3 - Regardless if the server IP address, domain or information being given is false, incorrect or correct, the rules still apply as we cannot distinguish between legible or false advertising information.
      4.0 - Account sharing is not allowed, this is when you give your account details to a friend or someone else to allow them to play on your account. It is strictly against the rules.
      4.1 - The act of selling, trading or giving away your account is prohibited and is not allowed under any circumstances. The original creator of an account must be the only person at any given time who has primary access to use their account.
      4.2 - In the event an account is banned whilst they have other accounts which exist under the same IP, ALL ACCOUNTS under the address will also be banned as we cannot determine if the player being banned owns the other accounts or not.
      4.3 - Giving temporary access of your account to another player for assistance, personal gain or any other reason is not allowed and not a justified reason. In the event your account is punished whilst you share accounts, your account will retain that punishment as you are responsible for your own account and its actions.
      4.4 - Creating multiple accounts in order to gain the benefits of assets/perks given to new accounts such as the starter tokens, money, keys or boosts is forbidden, including the act of transferring such benefits from the new account over to an alternative account. 4.4.1 - Specifically to the Survival server, you may not use an alternate account for reasons that would personally benefit your main account, or other members of your main account's land. Your alternate account cannot be in the same land as any other account you own. Your alternate account cannot claim land near and/or trade/give items to any other account you own.
      5.0 - Impersonating another player is not allowed, this is when someone pretends to be someone else, when they are not. 5.1 - Impersonating a staff member is not allowed and is prohibited, saying you are a staff member when you are not is considered staff impersonation. 5.2 - This rule extends to either using another player and/or staff member's account name/username as your own in any manner.

      6.0 - Usage of offensive, inappropriate words, strong language or profane words is not allowed. This includes cursing at someone else or generally saying curse words. 6.1 - Cursing or being inappropriate to someone else is not allowed. 6.2 - Attempting to bypass any in-game server filters such as anti-spam, swearing or flood filters is not allowed. 6.3 - The usage of strong language and discussing controversial topics may be held in non-public chat channels such as private messages, gang chat, plot chat, ally chat, etc. under the circumstances that all players that the messages will be visible to consent to being involved in receiving such messages. This does not approve nor exclude the rule regarding harassment or directing inappropriate comments towards other players. 6.4 - The discussion or making references to content related to sex, drugs, suicide, self-harm, obscene gore, religion or other adult content is strictly prohibited and not allowed under any circumstances in any chat channel.
      7.0 - Usage of inappropriate skins or capes that display gore or obscene content is not allowed. 7.1 - Your username or Minecraft display name may not contain any curse words, abbreviations of curse words, inappropriate comments, adult language, controversial content, religious statements or any alterations/innuendos of such content, and/or anything that constitutes a violation of any other rule. 7.2 - Displaying or creating inappropriate content anywhere is prohibited, such as building structures, written messages, plots, pixel art, skins, and other similar contexts.   8.0 - Spamming the chat, repeating your message multiple times or saying the same thing over and over again is not allowed. 8.1 - The usage of capital letters in 80% or more of your message more than once every so often is not allowed. Using it once every now and then for short messages is fine as long as it isn't spamming. 8.2 - Sending the same message or a message that is similar to the last is against the rules. Saying something the same any more than 2 times is considered spamming. 8.3 - The usage of [item] to display your current held item within the chat also falls under the rules of spamming at section 8.0 and all subsections.
      9.0 - Scamming is strictly forbidden under any circumstances. This is when someone gives you something in expectation that you will give it back but you don't, or trading with another player expecting to receive content in return which was previously established before trading. 9.1 - Scamming someone during a trade for content, items, and such is not allowed. You must give over exactly what you originally agreed upon. It is best if you screenshot the agreement so if you are scammed by a player, you may report them. All players involved in a trade are expected to make it clearly understood what their trade will be for and what amounts exactly, each player is responsible for ensuring they understand the exact terms of a trade set out prior to conducting it.
      9.2  - The act of renting, loaning or temporarily giving another player any item is subject to scamming regulations - players are responsible for ensuring any items that they loan from others is returned to them respectfully where expected. In the event that that the item is not returned to the original player and ill intent is involved, the player is subject to punishment. It should be noted that if the original item cannot be recovered by a member of staff, it will not be spawned in again - loaning and/or renting items to others should be done at the player's discretion. 9.2.1 - RWT (Real World Trading) items with other players is unmoderated and not covered by scamming rules. Though it is highly discouraged, if you purchase something from another player in exchange for something in-game, we cannot assist you if they scam you. It is up to you to trade respectively with someone you trust.
      9.3 - Establishing a trade, deal, selling, or other similar forms of agreement, with other players that last for an unspecified, permanent, or prolonged period of time exceeding 30 days is not protected by scamming rules and no support will be provided if any player(s) involved in the agreement are to violate it. If you are making a long-term deal or ongoing trade with another player, you do so at your own discretion.
      10.0 - Lying to staff members is a severe offence and can result in punishment. If you are asked about anything at all, you are expected to tell the truth otherwise you may be punished at the discretion of the staff team. 10.1 - Lying to other players is somewhat allowed if it is trivial, for instance, to say you have an item when you don't - however lying and saying that you are someone else is more critical and can result in punishment.

      11.0 - Do not ask other players or members of staff for items, in the manner of requesting them for free or for no exchange. Asking for any items, tokens, money, etc. is against the rules. 11.1 - Do not ask for a staff rank, or any elevated privileges that is not normally available to regular players.

      12.0 - Do not log into another players account or attempt to, which you do not have permission to log into nor own. 12.1 - Do not attempt to log into the account of a staff member if you are not the staff member or the owner of the account.

      13.0 - The usage of pets, cosmetics or any content that is purely for entertainment/not made for the purpose of PvP should not be used in PvP areas.

      14.0 - English is the only language which may be spoken in the main chat. For any other languages, you must private message the other player you would like to speak to within your own language.

      15.0 - Adding items to the auction house (/ah) that are not directly for sale and are added with the intention of displaying personal messages, advertisements or any other form that does not display intent of sale will be removed from the auction house. Constantly violating this rule can result in punishment. 15.1 - Attempting to scam through the auction house with items is not allowed and results in the same punishments as player scamming.

      16.0 - Being involved with the RWT (Real world trading) sales or the purchasing of any of the given content below for real world currency in terms where the currency will be used for personal gain is prohibited and can result in a ban from the server. (Web store in this context refers to the UltraNetwork store.) 16.1 - Any content from the official web store should not be purchased with real currency anywhere else other than the official web store itself. This is to prevent any fluctuation in price within the store content. 16.2 - Purchasing money ($) from other players, or any source, is strictly prohibited and not allowed to prevent affecting the economy in a negative manner. 16.3 - RWT is allowed in exceptions where the real world currency obtained is not being used for personal gain, but rather will be used for a purchase on the UltraNetwork store.

      17.0 - Any purchase and/or donation made from the UltraNetwork store fall under our donation and purchase guidelines, rules and regulations as outlined below. Upon purchasing from our store, you are automatically agreeing to the terms and conditions prior to checkout. 17.1 - Any and all purchases made on the UltraNetwork store are non-refundable and it is the responsibility of the customer to ensure that their purchase is correct and they are fully willing to proceed with the purchase prior to doing so. 17.2 - As agreed upon prior to checkout, attempting to pursue, undergoing or following through with a chargeback, or any other means of attempting to regain the funds for a purchase will result in a permanent ban. 17.3 -  As outlined in the Plot Mine Guidelines on our store, purchasing plot mine slots may only be completed by the owner of the plot mine. This is to prevent plot mines from becoming devalued. UltraNetwork holds all rights to void a purchase for slots if it is discovered the purchase was not genuine or not made by the owner of the mine.

      18.0  - Aiding and abetting is hereby defined as the act of aiding, helping and/or assisting someone else to violate the server rules. 18.1 - Any player who aids, assists, tells/asks another player to and/or helps another player in breaking any of the server rules as listed on this page are equally liable to receiving the same punishment. 18.2 - In the event a player obtains the knowledge and knowing facts that another player is breaking the server rules, they are required to report the information to a member of staff. Failing to do so within a reasonable time frame will result in punishment. 18.3 - Any player who is aware of information that can cause abuse via a bug, glitch, command, item or anything of the sorts, where it shouldn't normally be possible, past or present, and the player actively harbours the information and/or distributes it to other players will be subject to punishment equal to that of the normal time issued for those conducting said abuse.

      19.0 - Attempting to bypass and/or evade any of the server rules or punishments that are issued to you is strictly prohibited. 19.1 - In the event you are banned from the server, you may not join the server again on a different account, under a different IP address and/or through any other means, this will result in an immediate permanent ban. 19.2 - In the event you are muted, you may not attempt to communicate with other players through other means such as signs, books, etc. 19.3 - In the event you are muted or banned, you may not use Discord to Server chats to communicate with other players, doing so is seen as evading and will result in severe punishment.

      20.0 - Entrapment is the act of inciting, persuading or inducing another player into violating a server rule that the player would not have originally broken and/or would be unlikely to violate. 20.1 - Attempting to or following through with entrapment on another member of the community to violate any of the community regulations is equally as punishable as the original offence, doing so can result in punishment.

      21.0 - This rule is specific to the Skyblock and Survival server only: Griefing is hereby defined as the act of causing malicious destruction to land, property, area, and/or surrounding area or other respective position owned by a player. This can be further specified in the manner of block destruction or other general intent to disrupt the gameplay of another player. (With the act of griefing being broad, staff members reserve the right to punish a player if they feel that actions conducted by the player fall under this rule.) 21.1 - Griefing in any manner to another player's property, area, land or surrounding area is not allowed and is punishable at the discretion of staff.  
     
    All server rules displayed above are immediately in effect across all UltraNetwork Platforms. The server rules may be changed, adjusted, edited or formatted in any way at any given time without prior notice. All players are expected to abide by the server rules at all times - failure to do so will result in moderator/administrative punishment.
    By playing at UltraNetwork, you automatically agree to follow and abide by our server rules. It is your responsibility to know all of the server rules at all times. Excuses such as "I didn't know it was a rule" will not be tolerated and you will be punished for violating any section or subsection of the rules.
  8. Dab
    Skully got a reaction from starkexecutives in Survival Server - Lands Guide   
    Lands - A Complete Guide
    COMMON QUESTIONS
     
    Q: How do I view all commands related to lands?
    A: /land help
    Q: How many chunks am I able to claim?
    A: By default, you are able to claim 4 chunks when you first join. For every hour you play, you will obtain the ability to claim +1 chunk, up to a maximum of 10 chunks. These chunk counts can be increased by donating and obtaining a rank.
    Q: How can I join my friend's land/invite my friend to my land?
    A: You can use /land trust [Player] to add someone to your land, to accept an invite from your friend, use /land invites.
    Q: How many chunks do I support my land owner with if I join their land?
    A: By default, you provide 2 additional chunk claims to the land you are in, this limited can be raised by donating and obtaining a rank.
    Q: How many members can I have in my land?
    A: By default, you can have up to 5 members within your land, this limit can be raised by obtaining a rank.
    Q: How do I remove a member from my land?
    A: Use /land untrust [Player] to remove a member, or /land ban [Player] to completely ban them.
    Q: How do I speak in my land chat?
    A: Use /land chat [Message] to send a message in the chat, or you can toggle it on/off with /land chat toggle.
    Q: Is there a shorter command for lands?
    A: Yes, you can use either /land, /lands or simply /l.
    Q: How do I set my land's spawn and teleport to it?
    A: Use /land setspawn to set the spawn position of your land, you can only set this within your claimed areas, use /land spawn to teleport to the land's spawn.
    Q: I forgot where I claimed my land, how can I teleport back to it?
    A: Use /land claimlist to see all your claimed chunks and click a chunk to teleport to it!
    Q: How can I view lands nearby?
    A: You can display a map of all lands near you using /land map, or use /land view to enable land view - this will display a border of barrier blocks of all lands.
    Q: How do I declare war against another land?
    A: /war declare [Land], note that this must be the land name, not the name of the player who owns the land.
    Q: How do I open the war menu?
    A: /war, this menu can only be used if you are currently in war.
    Q: How do I surrender in war?
    A: Open the /war menu, and right click on the Golden Ingot icon.
    Q: How do I deposit money into my land's bank?
    A: You can use /land deposit [Amount] to place money into the bank, and /land withdraw [Amount] to remove.
    Q: I have a question regarding lands that isn't listed here!
    A: Use /ticket [Message] in-game to ask any support questions, or feel free to join our Discord server and ask an owner there!
  9. Like
    Skully got a reaction from JakeTheMan in [Web Store] New Bundle Name/Idea   
    Another bundle for prison, specifically with the specifications that you provided isn't something I think players would be interested in, though my primary concern is how OP this would be with such a high sell buff. The existing bundles I think are perfectly fine for now, however we will take the suggestions for creating bundles for the Skyblock server and see what we can come up with.
    Any suggestions on what sort of things would players like to see in a bundle for Skyblock are more than welcome.
  10. Like
    Skully got a reaction from johnnyplaysmc in [Web Store] New Bundle Name/Idea   
    Another bundle for prison, specifically with the specifications that you provided isn't something I think players would be interested in, though my primary concern is how OP this would be with such a high sell buff. The existing bundles I think are perfectly fine for now, however we will take the suggestions for creating bundles for the Skyblock server and see what we can come up with.
    Any suggestions on what sort of things would players like to see in a bundle for Skyblock are more than welcome.
  11. Like
    Skully got a reaction from Lil222 in [Web Store] New Bundle Name/Idea   
    Another bundle for prison, specifically with the specifications that you provided isn't something I think players would be interested in, though my primary concern is how OP this would be with such a high sell buff. The existing bundles I think are perfectly fine for now, however we will take the suggestions for creating bundles for the Skyblock server and see what we can come up with.
    Any suggestions on what sort of things would players like to see in a bundle for Skyblock are more than welcome.
  12. Like
    Skully got a reaction from Purpose_Life in Applying for Staff at UltraNetwork   
    Hi there!

    I'm here to assist and give out some information to anyone who has previously applied to be a member of staff at UltraNetwork, or anyone who is interested. Being a part of our staff team is greatly rewarding, especially for those who strive to help others.

    The UltraNetwork Staff Team
    As the manager of the staff team, it's my job to ensure that we induct people with a genuine interest in helping other players, people who have a clean history and those who are known within the server for being generous and simply a down to earth person. There's a lot of things that go into play when a staff member is being chosen, to this date we have received over fourty thousand applications, and less than thirty players have ever been accepted. We hold one of the highest standards you'll come across in any server and this is simply to ensure we provide the best experience for our players. At any given time, you can view who is in the staff team by checking the Staff Roster. (This is also available to visit from the navigation bar above the forums.)

    Joining The Team - Minimum Requirements
    Step one comes with getting passed the initial review, this consists of making sure you meet the initial application requirements, these are visible at the top of the application form itself though a lot of people seem to completely ignore them. Half of the applications we receive don't even meet the minimum requirements and immediately get denied.
    You MUST meet the following requirements in order to become a staff member:
    You must be fluent in English. You must have a minimum of 48 hours played on the server. (Check your play time with /pt) You must have not been banned from the server within the last twelve months. You must not have received any punishments within the last six months. You must be an active player. You must be willing to use Discord. You must have a relatively clean punishment history. (/history in-game) You must be present in our Discord server. Do you meet all the requirements? Good! Let's proceed.


    Joining The Team - Application Tips
    Question Responses
    The next part is to ensure your application is actually something that we'll want to read. We receive roughly five applications every day, so you need to do your best to ensure YOUR application strands out. Avoid writing generic sentences such as:
    "I want to join the team to help players" or "I am good at finding hackers".

    A more appropriate approach would be:
    "I strive to assist other players and gain personal motivation and a sense of achievement from helping and teaching newcomers."

    With a sentence like the one above, you've already demonstrated you're passionate about genuinely helping players and teaching new members in the community.

    When talking about your previous experience, it's important to mention your role in any other server you've moderated for, how long you were a part of the team and why you left. Evidence of being a part of a team is also quite strong to prove that you do in fact have previous moderation experience.
    Be sure to provide detailed answers with a good usage of grammar and punctuation to demonstrate your level of English!
    Providing a simple one sentence answer to a question on a staff application and is the primary reason why a large number of applications are denied - if you aren't willing to sit and answer a question with detail and good explanation, then you probably aren't right to be joining a staff team where you will be tasked with helping players daily.

    Situational Questions
    There are questions on the application which look for your input and opinions as to how you would resolve a few situations. Be honest and respond to them with your personal opinion! There is no wrong answer, we aim to find out how you think in certain situations and what sort of approach you take as a person to resolve conflict.

    Grammar & Language
    It's extremely important that you can demonstrate you have a basic understanding of the English language, along with grammar. This means putting full stops and commas where they belong. If you don't know what any of this means then I'm sorry to say you're probably not old enough to apply - you should probably get off Minecraft and go study for English class.

    Lacking grammar and showing broken English or incorrect sentence structures can result in denial because we require members who have the basic ability to communicate effectively and clearly, this comes especially important in a support and assistance environment like being a staff member since you'll be constantly answering questions.

    Activity Within Server
    We always look for key members who we know from the server, players who's names pop up in the chat every now and then. A plus if you're frequently helping players who have questions, this helps you stand out alot more. If you think being helpful only when a owner is online to slip past this will help you, it won't. We're online a lot of the time, and primarily invisible to online players, especially myself.

    Asking About Your Application
    It is crucially important that you don't do this. You may be curious regarding the status of it, and this is normal but with the tons of applications received on a daily basis, we don't want to constantly check people's applications whenever they ask us. No matter how good your application may be, if you ask about it - we'll probably deny you since it displays your lacking patience. Applications are always reviewed, just be patient. In rare cases, applications may be left unreviewed for a week, though this only occurs in the event that we receive a large amount of them at once.
     
    Joining The Team - Background Check
    Your application itself is only the start of the process. If you get passed the basic application and we like what we see, the background check begins.

    This consists of the following:
    A basic check to ensure your application isn't copied from somewhere else. If we find your application is copy/pasted then you will be permanently denied from ever applying again so think twice.
      We double check to ensure the information in your application is true. This means a check of your actual play time, and player history. If you have been banned before then you have a lower chance of being accepted though this depends entirely on how many bans you have and how long ago they were issued.
      We run logs on your recent and previous chat history to see what kind of a player you are, and what kind of interactions you uphold with other players - do you come out as helpful, do you talk a lot and do you use a decent level of English?
      The applicant is voted on internally by management and further reviewed by administrators and moderators if additional opinions are required - we get feedback from our current active staff members to tell us what they know about you. (Another reason why you should be nice and compliant to our staff. )
      A final review to ensure all information provided and votes are genuine. At any point within this application if there are mismatches or any questions we may have, you may be asked to conduct an interview over Discord. A interview is extremely rare though if it occurs, you'll be asked basic questions regarding your application and about yourself. This can be done over text or voice depending on whatever you're comfortable with.  

    That's it! You have all the tips and advice you need in order to successfully join the staff team! If you follow these instructions accordingly in your next staff application, you should see yourself being a part of the Helper Team in no time.

    You can apply to join the staff team here - https://forums.ultranetwork.net/index.php?/forms/1-staff-application/

    If you have any questions at any time, feel free to send me a PM via the forums.
  13. Dab
    Skully got a reaction from Tubbo_Master in Recent Server Downtime   
    [Update 26/03/21 17:09 GMT+0] (Final Update)
    After two weeks of downtime, we're excited to announce that UltraNetwork is back online!
    Both the Prison and Skyblock servers have been restored successfully with minimal data loss, the total duration of how far of a roll back occurred from restoring our latest backups cannot be accurately determined though it is within the range of 6-12 hours.
    Survival Server
    Whilst prison and skyblock are both back online, we're still waiting on a separate server within our host's data center to come back online in order for us to fetch the latest data for it, the survival server should be online within the next few days and we will continue to provide updates as they become available.
    We'd like to thank all of our players for sticking with us during this extreme and unfortunate event - rest assured we have been working around the clock to bring our network back online for you to enjoy and will continue to do so for the foreseeable future. We apologize for the extensive delay in getting everything back online, the majority of this was out of our hands though moving forward, we are making adjustments to ensure that we never experience such a lengthy period of time offline ever again - this was our first, and last time being offline for over a week!
  14. Dab
    Skully got a reaction from JakeTheMan in Recent Server Downtime   
    [Update 26/03/21 17:09 GMT+0] (Final Update)
    After two weeks of downtime, we're excited to announce that UltraNetwork is back online!
    Both the Prison and Skyblock servers have been restored successfully with minimal data loss, the total duration of how far of a roll back occurred from restoring our latest backups cannot be accurately determined though it is within the range of 6-12 hours.
    Survival Server
    Whilst prison and skyblock are both back online, we're still waiting on a separate server within our host's data center to come back online in order for us to fetch the latest data for it, the survival server should be online within the next few days and we will continue to provide updates as they become available.
    We'd like to thank all of our players for sticking with us during this extreme and unfortunate event - rest assured we have been working around the clock to bring our network back online for you to enjoy and will continue to do so for the foreseeable future. We apologize for the extensive delay in getting everything back online, the majority of this was out of our hands though moving forward, we are making adjustments to ensure that we never experience such a lengthy period of time offline ever again - this was our first, and last time being offline for over a week!
  15. Like
    Skully got a reaction from TitaniumGem in Recent Server Downtime   
    [Update 19/03/21 21:46 GMT+0]
    With the process of getting all the servers back online, we have received information from the data center that during the power cycling stages of all servers a lot of smoke was discovered coming from some servers, they have stopped the operation to start up servers for the day and will resume tomorrow.
    Unfortunately they did not not get around to cycling our servers on today as we were hoping, we currently have no estimation as to when our data will be accessible in order for us to bring the servers back online. At this time, we can expect the servers to be back online within this upcoming week.
    We apologize sincerely for this delay, we understand how frustrating this might be for some players and we are just as eager as you to have everything back online as soon as possible. Sadly we have no option but to wait as the backups we need to recover from our data center servers is the only copy available.
    We will continue to provide updates within this channel and on the forums as more information becomes available, we thank you kindly for your patience!
  16. Like
    Skully got a reaction from Tubbo_Master in Recent Server Downtime   
    [Update 19/03/21 21:46 GMT+0]
    With the process of getting all the servers back online, we have received information from the data center that during the power cycling stages of all servers a lot of smoke was discovered coming from some servers, they have stopped the operation to start up servers for the day and will resume tomorrow.
    Unfortunately they did not not get around to cycling our servers on today as we were hoping, we currently have no estimation as to when our data will be accessible in order for us to bring the servers back online. At this time, we can expect the servers to be back online within this upcoming week.
    We apologize sincerely for this delay, we understand how frustrating this might be for some players and we are just as eager as you to have everything back online as soon as possible. Sadly we have no option but to wait as the backups we need to recover from our data center servers is the only copy available.
    We will continue to provide updates within this channel and on the forums as more information becomes available, we thank you kindly for your patience!
  17. Like
    Skully got a reaction from Zack23 in Recent Server Downtime   
    [Update 17/03/21 05:14 GMT+0] Hey players, just providing an update as to where we are with everything right now following the last update 6 days ago.
    We have just gotten in touch with the host to re-confirm our plan to have everything up and ready for the 19th of March since we're still waiting on our database backups on the offline servers. In the meantime, a temporary server was mentioned in the last post however due to complications with the new server we've received, it's currently experiencing significantly high ping and connectivity issues which has delayed the release - because it has taken too much time already, it doesn't look like the server will be ready to release before all main servers come back online however we will continue working on it in the meantime so it can be released at a later date.
    If you haven't done so already, get involved with the giveaways we're hosting in our Discord server! If you have any further questions or concerns you are more than welcome to send me a message on the forums or via Discord at any time. We hope to see you all back in-game over this weekend! 🙏
  18. Like
    Skully got a reaction from Zack23 in Recent Server Downtime   
    [Update 19/03/21 21:46 GMT+0]
    With the process of getting all the servers back online, we have received information from the data center that during the power cycling stages of all servers a lot of smoke was discovered coming from some servers, they have stopped the operation to start up servers for the day and will resume tomorrow.
    Unfortunately they did not not get around to cycling our servers on today as we were hoping, we currently have no estimation as to when our data will be accessible in order for us to bring the servers back online. At this time, we can expect the servers to be back online within this upcoming week.
    We apologize sincerely for this delay, we understand how frustrating this might be for some players and we are just as eager as you to have everything back online as soon as possible. Sadly we have no option but to wait as the backups we need to recover from our data center servers is the only copy available.
    We will continue to provide updates within this channel and on the forums as more information becomes available, we thank you kindly for your patience!
  19. Like
    Skully got a reaction from Zack23 in Recent Server Downtime   
    [Update 19/03/21 11:13 GMT+0]
    The data center containing our server backups that we require for today's startup have begun a gradual restart of all servers and are preparing them to be restored for service, at this time we're unsure exactly at what point during today our data will become available for us to use before we launch the servers again.
    A following announcement will be posted later today with an update as soon as we have more information, we appreciate your patience.
  20. Like
    Skully got a reaction from Panchoud in [Survival Server] Shop Update   
    This is probably a good idea, items that are listed for over a specific period (such as 3 days) should automatically be removed.
  21. Like
    Skully got a reaction from Patrosse_Ops in Recent Server Downtime   
    RECENT SERVER DOWNTIME
    Prison Server: Online
    Skyblock Server: Online
    Survival Server: Online

    Hey there!
    You may be aware that UltraNetwork has been offline for the last 24 hours, we posted an announcement within our Discord server providing details as they become available regarding a situation with our server hosts.
     
    Why was the server down?
    We were made aware of an issue regarding an on-site fire with servers from our server hosts on the night of March 11th at roughly 1:00 GMT+0. The building where all of our servers were hosted was completely lost to the fire, along with the servers inside of it, this also means that we lost access to our consoles and at this time we don't know what the status is of the live server data.
    Has any data been lost? Will I lose my progress?
    All our servers are backed up daily around midnight GMT+1, the servers where backups are kept are off-site and seperate from the servers that were destroyed so everything is saved. We will be using the latest backup that we have available to restore on our new servers when they are available.
    Why did it taking so long?
    We had received replacement servers and everything was ready to go, however we were still missing our databases that contain essential information such as user account login details, punishments, game stats such as balance, prestige, survival lands, skyblock islands, etc. and without the databases we couldn't resume. Our databases are stored in a server building opposite the one that was lost to the fire and as a precaution, we were told the power to the building will remain offline until the 19th for safety. Once the building is available and power is switched on to the servers, we were be able to retrieve our databases and bring the server back online. Until then unfortunately we had no choice but to wait.
    When will the server be back online?
    Our current estimation for when the server will be restored is pinned at the top of this thread.
    We sincerely apologize for the inconvenience, this is just an unfortunate event and a lot of this is out of our hands. This is the first time ever since UltraNetwork started nearly four years ago that we are experiencing such significant downtime as a result of a server error.
    We will continue to do our best in order to get everything back online and running as soon as possible for you to enjoy, thank you for your patience.
    _______________________________________________________________________________________________

    Update posted on 26th March at 17:09 GMT+0. (Latest Update)
    After two weeks of downtime, we're excited to announce that UltraNetwork is back online!
    Both the Prison and Skyblock servers have been restored successfully with minimal data loss, the total duration of how far of a roll back occurred from restoring our latest backups cannot be accurately determined though it is within the range of 6-12 hours.
    Survival Server
    Whilst prison and skyblock are both back online, we're still waiting on a separate server within our host's data center to come back online in order for us to fetch the latest data for it, the survival server should be online within the next few days and we will continue to provide updates as they become available.
    We'd like to thank all of our players for sticking with us during this extreme and unfortunate event - rest assured we have been working around the clock to bring our network back online for you to enjoy and will continue to do so for the foreseeable future. We apologize for the extensive delay in getting everything back online, the majority of this was out of our hands though moving forward, we are making adjustments to ensure that we never experience such a lengthy period of time offline ever again - this was our first, and last time being offline for over a week!
     
    Update posted on 26th March at 12:30 GMT+0.

    Update posted on 19th March at 21:46 GMT+0.
     
    Update posted on 19th March at 11:13 GMT+0.
    Update posted on 17th March at 05:14 GMT+0.
    Update Posted on 11th March at 23:11 GMT+0.
    Update posted on 11th March at 04:56 GMT+0.
    Update posted on 10th March at 22:20 GMT+0.
    Update posted on 10th March at 10:23 GMT+0.
    Update posted on 10th March at 09:52 GMT+0.
     
  22. Like
    Skully got a reaction from Jae in Recent Server Downtime   
    [Update 11/03/21 04:56 GMT+0]
    The network proxy, lobby and prison servers have been transferred to different EU servers and have successfully been restored to the latest backup. The Skyblock server has been transferred though we are still working on restoring the latest available backup to minimize data loss. The survival server is still in the process of moving to an EU location. We hope to have everything done by today and the server should be online within the next 24 hours assuming everything goes to plan.
  23. Thanks
    Skully got a reaction from Jae in Recent Server Downtime   
    RECENT SERVER DOWNTIME
    Prison Server: Online
    Skyblock Server: Online
    Survival Server: Online

    Hey there!
    You may be aware that UltraNetwork has been offline for the last 24 hours, we posted an announcement within our Discord server providing details as they become available regarding a situation with our server hosts.
     
    Why was the server down?
    We were made aware of an issue regarding an on-site fire with servers from our server hosts on the night of March 11th at roughly 1:00 GMT+0. The building where all of our servers were hosted was completely lost to the fire, along with the servers inside of it, this also means that we lost access to our consoles and at this time we don't know what the status is of the live server data.
    Has any data been lost? Will I lose my progress?
    All our servers are backed up daily around midnight GMT+1, the servers where backups are kept are off-site and seperate from the servers that were destroyed so everything is saved. We will be using the latest backup that we have available to restore on our new servers when they are available.
    Why did it taking so long?
    We had received replacement servers and everything was ready to go, however we were still missing our databases that contain essential information such as user account login details, punishments, game stats such as balance, prestige, survival lands, skyblock islands, etc. and without the databases we couldn't resume. Our databases are stored in a server building opposite the one that was lost to the fire and as a precaution, we were told the power to the building will remain offline until the 19th for safety. Once the building is available and power is switched on to the servers, we were be able to retrieve our databases and bring the server back online. Until then unfortunately we had no choice but to wait.
    When will the server be back online?
    Our current estimation for when the server will be restored is pinned at the top of this thread.
    We sincerely apologize for the inconvenience, this is just an unfortunate event and a lot of this is out of our hands. This is the first time ever since UltraNetwork started nearly four years ago that we are experiencing such significant downtime as a result of a server error.
    We will continue to do our best in order to get everything back online and running as soon as possible for you to enjoy, thank you for your patience.
    _______________________________________________________________________________________________

    Update posted on 26th March at 17:09 GMT+0. (Latest Update)
    After two weeks of downtime, we're excited to announce that UltraNetwork is back online!
    Both the Prison and Skyblock servers have been restored successfully with minimal data loss, the total duration of how far of a roll back occurred from restoring our latest backups cannot be accurately determined though it is within the range of 6-12 hours.
    Survival Server
    Whilst prison and skyblock are both back online, we're still waiting on a separate server within our host's data center to come back online in order for us to fetch the latest data for it, the survival server should be online within the next few days and we will continue to provide updates as they become available.
    We'd like to thank all of our players for sticking with us during this extreme and unfortunate event - rest assured we have been working around the clock to bring our network back online for you to enjoy and will continue to do so for the foreseeable future. We apologize for the extensive delay in getting everything back online, the majority of this was out of our hands though moving forward, we are making adjustments to ensure that we never experience such a lengthy period of time offline ever again - this was our first, and last time being offline for over a week!
     
    Update posted on 26th March at 12:30 GMT+0.

    Update posted on 19th March at 21:46 GMT+0.
     
    Update posted on 19th March at 11:13 GMT+0.
    Update posted on 17th March at 05:14 GMT+0.
    Update Posted on 11th March at 23:11 GMT+0.
    Update posted on 11th March at 04:56 GMT+0.
    Update posted on 10th March at 22:20 GMT+0.
    Update posted on 10th March at 10:23 GMT+0.
    Update posted on 10th March at 09:52 GMT+0.
     
  24. Like
    Skully got a reaction from Prololyeeet in Recent Server Downtime   
    [Update 11/03/21 04:56 GMT+0]
    The network proxy, lobby and prison servers have been transferred to different EU servers and have successfully been restored to the latest backup. The Skyblock server has been transferred though we are still working on restoring the latest available backup to minimize data loss. The survival server is still in the process of moving to an EU location. We hope to have everything done by today and the server should be online within the next 24 hours assuming everything goes to plan.
  25. Thanks
    Skully got a reaction from JakeTheMan in Recent Server Downtime   
    [Update 11/03/21 23:11 GMT+0] We have heard back from our server host and all servers excluding the Skyblock server have been restored successfully. Whilst the servers are ready to go, we are now facing another issue.
    Every one of our servers connects to a database which stores all core player information such as ranks, statistics, player data, login details, punishment history, etc. Unfortunately it turns out that all of our databases are in a server located in the building opposite to the one that caught fire and was destroyed, as a precaution the power to the building will not be turned on until the 19th of March and as a result, the server is inaccessible along with the databases on it.
    So while all servers are ready to go, we just don't have our databases to connect them to at this time which is extremely unfortunate as we were hoping to have the server up and running by today. As a result of this, we have no choice but to delay opening the servers until the 19th of March when we regain access to our database. Rest assured however that we have been informed no data has been lost and everything should still be intact when being restored.
    Because we are looking at significant downtime for the next 8 days, we don't want to leave our players without anything to play on, we understand a lot of our players love our network and the content we provide, so we will be working on creating a temporary server as soon as possible with a new gamemode while we wait. At this time, we're unsure exactly when we'll have this temporary server up though hopefully we have more information about this tomorrow. Along with this, we will be starting giveaways shortly as a thank you to our players for your patience.