UPDATE TO PRIVACY POLICY
AND TERMS OF SERVICE (GDPR)
We've updated our privacy policy and terms of service usage guidelines on our forums and website to meet the new EU's General Data Protection Regulations (GDPR) criteria and requirements which will take place later this month. Don't worry, this requires no action from players.
You can find our updated privacy policy here, which takes effect on May 25th, 2018.
USAGE OF INFORMATION
We collect information when you provide it to us, when you communicate with others, and when you use the Services. We also may collect information about you from other sources.
Information you provide to us. When you register, contact us directly, or otherwise use the Services, you may choose to provide information to us, including:
Personal information, including name, phone number, mailing address, and email address.
User account information, including username, nickname, password, and profile picture.
Demographic information, including your age, gender, and country.
Payment information, which our payment processors collect when you make purchases.
Correspondence you send to us.
Communications with others. When you communicate or share information with others through the Services, including by posting photos or communicating orally or in written messages, we may access and store the contents of these communications and related information, unless such access and storage are prohibited by law. You consent to our recording, storage, and disclosure of such communications and information that you send or receive consistent with this Privacy Policy and the Terms of Service and End User License Agreement.
Use of the Services. We collect information when you use our Services, including your Internet protocol (“IP”) address and other identifiers that are assigned to your device and application when you access the Internet or use the Services, browser type, browser version, browser language setting, operating system, device name and type, MAC address and other device identifiers, information from your device (including information from and about your hard drive and other storage devices, central processing unit, random access memory, video card, and peripheral hardware, software and applications installed on your device), Internet service and mobile service provider, pages that you visit before and after using the Services, the date and time of your visit, download information, the links you click and areas you view within the Services, game metrics and usage data, and other standard server log information. We collect additional information when the Services crash or otherwise encounter a problem, including system and driver data. Consistent with your device permissions, we may collect or derive location information from your device’s GPS signal, Bluetooth connections, nearby WiFi networks, and similar device information. We also may derive location from your IP address.
Information we obtain from other sources. We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information from third-party social networking services when you or other users choose to connect with those services.
HOW WE USE INFORMATION
We may use, record, systematize, store, update or modify, retrieve, delete, or otherwise process your information for the following purposes, using manual or automated means:
Our payment processors use payment information as necessary to complete transactions or as otherwise required by law.
We also may use the information we collect to:
Provide the Services and deliver requested products and information, including technical support and responses to your questions or comments.
Deliver emails, push notifications, text messages, alerts, and other communications about our Services and the products of our third-party partners, consistent with your choices.
Customize and deliver the content and advertising you see when using the Services or third-party websites and services, consistent with your choices.
Link the different devices that you might use to analyze your use of the Services, customize advertising, and otherwise provide and improve the Services.
Analyze and address prohibited activities, including by assisting our efforts in policing users who may develop or use hacks or cheats to gain advantage over other users of the Services, and to otherwise enforce our Terms of Service and End User License Agreement.
Analyze, develop, and improve the Services and new products and services, including by conducting and delivering surveys, polls, and research.
UltraNetwork's legal bases to process information for these purposes include that the processing is necessary for:
UltraNetwork's legitimate interests, including those described above and as necessary to provide the Services.
Compliance with UltraNetwork's legal obligations.
The performance of the Terms of Service and End User License Agreement between UltraNetwork and the user.
Carrying out the obligations and exercising rights under applicable law.
Where applicable, on the basis of the consent of users which may subsequently be withdrawn at any time by contacting us, without affecting the lawfulness of processing based on consent before its withdrawal. We rely on consent for certain advertising purposes, use of certain cookies, the collection of precise geolocation information, the combination of data across devices, and international transfers of personal information. For more information on how you can provide or withdraw your consent, see your choices.
We limit when we share the information we collect to the following circumstances:
Within UltraNetwork. We share information across UltraNetwork's affiliated members, companies and partners.
For more information on GDPR, you can read about it here.
If you have any further questions or concerns, feel free to get in touch with us at
[email protected].
