I'm here to assist and give out some information to anyone who has previously applied to be a member of staff at UltraNetwork, or anyone who is interested. Being a part of our staff team is greatly rewarding, especially for those who strive to help others.
The UltraNetwork Staff Team
As the manager of the staff team, it's my job to ensure that we induct people with a genuine interest in helping other players, people who have a clean history and those who are known within the server for being generous and simply a down to earth person. There's a lot of things that go into play when a staff member is being chosen, to this date we have received over twenty thousand applications, and less than twenty players have ever been accepted. We hold one of the highest standards you'll come across in any server and this is simply to ensure we provide the best experience for our players. At any given time, you can view who is in the staff team by checking the Staff Roster. (This is also available to visit from the navigation bar above the forums.)
Joining The Team - Minimum Requirements
Step one comes with getting passed the initial review, this consists of making sure you meet the initial application requirements, these are visible at the top of the application form itself though a lot of people seem to completely ignore them. Half of the applications we receive don't even meet the minimum requirements and immediately get denied.
You MUST meet the following requirements in order to become a staff member:
You must be 13 years of age, or older.
You must be fluent in English.
You must have a minimum of 48 hours played on the server. (Check your play time with /pt)
You must have not been banned from the server within the last month.
You must be active.
You must have experience on the server.
You must be willing to use Discord.
You must have a relatively clean punishment history.
You must be present in our Discord server.
Do you meet all the requirements? Good! Let's proceed.
Joining The Team - Application Tips
The next part is to ensure your application is actually something that we'll want to read. We receive roughly five applications every day, so you need to do your best to ensure YOUR application strands out. Avoid writing generic sentences such as:
"I want to join the team to help players" or "I am good at finding hackers".
A more appropriate approach would be:
"I strive to assist other players and gain personal motivation and a sense of achievement from helping and teaching newcomers."
With a sentence like the one above, you've already demonstrated you're passionate about genuinely helping players and teaching new members in the community.
When talking about your previous experience, it's important to mention your role in any other server you've moderated for, how long you were a part of the team and why you left. Evidence of being a part of a team is also quite strong to prove that you do in fact have previous moderation experience.
There are questions on the application which look for your input and opinions as to how you would resolve a few situations. Be honest and respond to them with your personal opinion! There is no wrong answer, we aim to find out how you think in certain situations and what sort of approach you take as a person to resolve conflict.
Grammar & Language
It's extremely important that you can demonstrate you have a basic understanding of the English language, along with grammar. This means putting full stops and commas where they belong. If you don't know what any of this means then I'm sorry to say you're probably not old enough to apply - you should probably get off Minecraft and go study for English class.
Lacking grammar and showing broken English or incorrect sentence structures can result in denial because we require members who have the basic ability to communicate effectively and clearly, this comes especially important in a support and assistance environment like being a staff member since you'll be constantly answering questions.
Activity Within Server
We always look for key members who we know from the server, players who's names pop up in the chat every now and then. A plus if you're frequently helping players who have questions, this helps you stand out alot more. If you think being helpful only when a owner is online to slip past this will help you, it won't. We're online a lot of the time, and primarily invisible to online players, especially myself.
Asking About Your Application
It is crucially important that you don't do this. You may be curious regarding the status of it, and this is normal but with the tons of applications received on a daily basis, we don't want to constantly check people's applications whenever they ask us. No matter how good your application may be, if you ask about it - we'll probably deny you since it displays your lacking patience. Applications are always reviewed, just be patient. In rare cases, applications may be left unreviewed for a week, though this only occurs in the event that we receive a large amount of them at once.
Joining The Team - Background Check
Your application itself is only the start of the process. If you get passed the basic application and we like what we see, the background check begins.
This consists of the following:
A basic check to ensure your application isn't copied from somewhere else. If we find your application is copy/pasted then you will be permanently denied from ever applying again so think twice.
We double check to ensure the information in your application is true. This means a check of your actual play time, and player history. If you have been banned before then you have a lower chance of being accepted though this depends entirely on how many bans you have and how long ago they were issued.
We run logs on your recent and previous chat history to see what kind of a player you are, and what kind of interactions you uphold with other players - do you come out as helpful, do you talk alot and do you use a decent level of English?
The applicant is voted on internally by management and further reviewed by administrators and moderators if additional opinions are required - we get feedback from our current active staff members to tell us what they know about you. (Another reason why you should be nice and compliant to our staff. )
A final review to ensure all information provided and votes are genuine. At any point within this application if there are mismatches or any questions we may have, you may be asked to conduct an interview over Discord. A interview is extremely rare though if it occurs, you'll be asked basic questions regarding your application and about yourself. This can be done over text or voice depending on whatever you're comfortable with.
That's it! You have all the tips and advice you need in order to successfully join the staff team! If you follow these instructions accordingly in your next staff application, you should see yourself being a part of the Helper Team in no time.
You can apply to join the staff team here - https://forums.ultranetwork.net/index.php?/forms/1-staff-application/
If you have any questions at any time, feel free to comment below and I'll get back to you.